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![]() Custom Dream Gowns is Committed to Ensuring Your Satisfaction and Earning Your Loyalty. Our Team of Award Winning Seamstresses and Designers Adhere to the Highest Quality Control Standards Backed By 18 Years of Experience and Satisfied Customers. Each Gown is Custom Handmade According to Your Specifications and Designed With Computer Aided Technology for Precision Accuracy. We Do Our Very Best to Ensure You Receive the Gown of Your Dreams. 3. Ship Your Package to Be Delivered Within 10 Days. Please Note All Merchandise Must Be Returned in its Original Packaging and in the Same Condition as Shipped (Unworn, Unaltered, Undamaged, Lint-Free, Hair-Free, Spotlessly Clean, With Tags Attached). Returns Must Be Delivered to Custom Dream Gowns Within 10 Calendar Days of the Email Including the Return Authorization Number. Packages Received After 10 Days Will Not Be Accepted and No Refund Will Be Issued. For Your Protection, Please Send Your Return Via Trackable and Insured Shipping Service, Such as Registered USPS, FedEx, or UPS. We Cannot Guarantee Refunds for Returns Sent Via Non-Traceable Method. All Shipping Fees are the Customer’s Responsibility and Non-Refundable. Return Address: Custom Dream Gowns Attn: Returns Department 726 N. Lime St Floor 1 Lancaster, PA 17602 4. Refund - Custom Dream Gowns Will Thoroughly Inspect the Return Package Before Issuing a Refund. A Refund Less 30% of the Purchase Price (Due to the Custom Nature of the Merchandise) Will Be Issued Within 7-10 Calendar Days in the Same Method of Payment (Credit Card, PayPal, or Mailed Check). No Refunds Will Be Issued for Shipping Fees and Insurance (Both Initial and Return). If You Return an Item in Unacceptable Condition We Will Not Be Able to Process a Refund. |